cro-hotel

Privacy Policy

With this privacy policy, we would like to inform you about the nature, scope, and purpose of the processing of personal data (hereinafter referred to as „data“). Personal data are all data that have a personal reference to you, such as name, address, email address, or your user behavior. The privacy policy applies to all data processing operations carried out by us, both within the scope of our core activities and for the online media we provide.

Who is responsible for data processing at our company

The controller responsible for data processing is:
Sole proprietorship – brandoz.eu Jörg Allmannsberger Südstr. 116 53175 Bonn Germany Phone: +49 228 61967990 Mail: service@brandoz.de

Processing your data within the scope of our core business

If you are our user, the nature, scope, and purpose of the processing of your data depend on the contractual or pre-contractual relationship between us. In this sense, the data processed by us include all data that are provided or have been provided by you for the purpose of using the contractual or pre-contractual services and that are necessary for processing your request or the contract concluded between us. Unless otherwise stated in the further information in this privacy policy, the processing of your data and their transfer to third parties is limited to those data that are necessary and expedient for answering your inquiries and/or for fulfilling the contract concluded between you and us, for safeguarding our rights, and for fulfilling legal obligations. We will inform you which data is required for this purpose before or in the course of data collection. If we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply. Affected data:
  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank account information, invoices)
  • Contact data (e.g. email address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)
Affected individuals: Customers, prospective customers, business and contractual partners Purpose of processing: Execution of contractual services, communication and response to contact requests, office and organizational procedures Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Your rights under the GDPR

Under the GDPR, you have the following rights, which you can assert at any time with the controller mentioned in section 1 of this data protection declaration:
  • Right to information: You have the right to request information from us about whether and what data we process from you.
  • Right to rectification: You have the right to request the correction of incorrect or completion of incomplete data.
  • Right to erasure: You have the right to request the erasure of your data.
  • Right to restriction: You have the right in certain cases to request that we only process your data to a limited extent.
  • Right to data portability: You have the right to request that we transmit your data to you or to another controller in a structured, common and machine-readable format.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. The supervisory authority responsible is the one at your usual place of residence, your place of work or our registered office.

Right of Withdrawal

You have the right to withdraw your consent to the processing of your data at any time.

Right of Objection

You have the right to object to the processing of your data that we base on our legitimate interests according to Art. 6 para. 1 lit. f GDPR at any time. If you make use of your right of objection, we ask you to explain the reasons for it. We will then no longer process your personal data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms. Regardless of the above, you have the right to object at any time to the processing of your personal data for advertising and data analysis purposes. Please direct your objection to the contact address of the person responsible as stated above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that, unless the individual data protection notices in this privacy policy state otherwise, we will delete your data:
  • when the purpose of the data processing no longer applies and therefore the respective legal basis mentioned in the individual data protection notices no longer exists, i.e. for example,
    • after termination of the contractual or membership relationship between us (Art. 6 para. 1 lit. a GDPR) or
    • after our legitimate interest in further processing or storing your data has ceased (Art. 6 para. 1 lit. f GDPR),
  • when you make use of your right of withdrawal and there is no other legal basis for the processing under Art. 6 para. 1 lit. b-f GDPR,
  • when you make use of your right of objection and there are no compelling legitimate grounds for the processing that override your interests, rights and freedoms.
However, if we still need to keep (certain parts of) your data for other purposes, for example because of tax retention periods (usually 6 years for business correspondence or 10 years for booking receipts) or for the assertion, exercise or defence of legal claims arising from contractual relationships (up to four years) or because the data is needed to protect the rights of another natural or legal person, we will only delete (the relevant part of) your data after these periods have expired. Until these periods expire, we will limit the processing of this data to these purposes (fulfilment of retention obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies primarily serve to exchange information between the device you are using and our website. This includes, among other things, language settings on a website, login status, or the position where a video was watched. Two types of cookies are used when you visit our website:
  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. The session cookies are deleted when you log out or close your browser.
  • Persistent cookies: Persistent cookies remain stored even after closing the browser. This allows our website to recognize your computer when you return to our website. Information on language settings or login information, for example, is stored in these cookies. In addition, your surfing behavior can be documented and stored with these cookies. This data can be used for statistical, marketing, and personalization purposes.
In addition to the above classification, cookies can also be distinguished based on their intended use:
  • Essential Cookies: These are cookies that are absolutely necessary for the operation of our website, such as saving logins or shopping carts for the duration of your session, or cookies that are set for security reasons.
  • Statistics, Marketing and Personalization Cookies: These are cookies that are used for analysis purposes or to measure reach. „Tracking“ cookies can store information about entered search terms or the frequency of page views, among other things. In addition, the surfing behavior of an individual user (e.g., viewing specific content, using functions, etc.) can be stored in a user profile. Such profiles are used to display content to users that corresponds to their potential interests. If we use services that store cookies on your device for statistical, marketing, and personalization purposes, we will inform you separately in the following sections of our privacy policy or as part of obtaining your consent.
Affected Data:
  • Usage data (e.g., access times, clicked web pages)
  • Communication data (e.g., information about the device used, IP address).
Affected Persons: Users of our online services Purpose of Processing: Displaying our web pages, ensuring the operation of our web pages, improving our online offerings, communication, and marketing Legal Basis: Legitimate Interest, Art. 6 para. 1 lit. f GDPR If we do not obtain your consent to set cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our online presence, particularly the content and functions. You can object to the use of cookies that we set in the context of our legitimate interest through the security settings of your browser. There, you have the option to specify whether you do not accept cookies at all or only on request, or to specify that cookies are deleted after each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all website functions to their full extent.
Consent, Art. 6 (1) lit. a GDPR If we ask you before you visit our website to allow certain cookies to be placed on your device and you consent to this, the legal basis for the consent you have given is Art. 6 (1) lit. a GDPR. As part of the consent, we inform you which cookies we set in detail. If you do not give this consent, only the so-called technically necessary cookies, which are necessary for the proper functioning of our website and its display in your browser, will be set. If you have given your consent to the setting of cookies, you have the possibility to revoke the consent given to us at any time.

Web Hosting

We use a provider to host our website, which stores our website on their servers and makes it available for retrieval on the internet (hosting). The provider may process all data transmitted via your browser when using our website. This includes, in particular, your IP address, which the provider requires to deliver our online offering to the browser you are using, as well as all input made by you via our website. In addition, the provider we use may collect the following data:
  • the date and time of access to our website
  • the time zone difference to Greenwich Mean Time (GMT)
  • access status (HTTP status)
  • the amount of data transferred
  • the internet service provider of the accessing system
  • the type of browser you are using and its version
  • the operating system you are using
  • the website from which you may have accessed our website, if applicable
  • the pages or sub-pages you visit on our website
The above data is stored as log files on our provider’s servers. This is necessary to ensure the stability and security of the operation of our website. Affected data:
  • Content data (such as posts, photos, videos)
  • Usage data (such as access times, clicked web pages)
  • Communication data (such as information about the device used, IP address)
Affected persons: Users of our website Purpose of processing: Serving our website, ensuring the operation of our website Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR Web hoster commissioned by us:
Vautron Service provider: Vautron Rechenzentrum AG Obermünsterstr. 9 93047 Regensburg Website: https://www.vautron.de/ Privacy Policy: https://www.vautron.de/datenschutz

Contact

If you contact us by email, social media, telephone, fax, mail, our contact form, or in any other way and provide us with personal data such as your name, telephone number, or email address or provide further information about yourself or your request, we process this data to answer your request within the framework of the pre-contractual or contractual relationship between us. Affected data:
  • Inventory data (such as names, addresses)
  • Contact data (such as email address, telephone number, postal address)
  • Content data (such as texts, photos, videos)
  • Contract data (such as contract subject matter, contract duration)
Affected persons: Prospects, customers, business and contractual partners Purpose of processing: Communication and answering of contact requests, office and organizational procedures Legal basis: Contract fulfillment and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Information about the third-party provider we use:

Fluent Forms Service provider: WPManageNinja with headquarters at 2035 Sunset Lake Road, Suite B-2, Newark, 19702, USA Website: https://fluentforms.com/ Privacy Policy: https://wpmanageninja.com/privacy/
Mailchimp Service provider: „Mailchimp“ – Rocket Science Group LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA Website: https://mailchimp.com Privacy policy: https://mailchimp.com/legal/privacy/

Affiliate Programs and Affiliate Links

We use affiliate links and/or other types of affiliate references on our website, such as search masks, widgets, or discount codes. These links and references lead you to offers and services from third-party providers. If you click on one of these links or take advantage of one of these offers, we receive a commission or other benefit from the respective third-party provider. In order for us to receive our commission, the corresponding third-party providers must be informed that you have used an affiliate link on our website. To do this, the affiliate links used must be traced and assigned to the respective transactions or other actions taken, such as purchases. This process is necessary to settle our commission with the third-party provider. The data collected by us during this process is stored until the final settlement. To ensure a connection between the affiliate link, transaction, and you as the user, the affiliate links we use may be supplemented with certain information. This information can be stored in the link itself or in a cookie. This information may include the referring website (referrer), the online identification of our website, an online identification of the respective offer, the type of affiliate link used, the type of offer, an online identification of the respective user, and the time the link was used. Affected data:
  • Usage data (e.g. previously visited websites, usage times, interest in content),
  • Transaction data (e.g. duration, customer category, contract subject matter),
  • Communication and metadata (e.g. IP address, information about the device or computer system).
Purpose of processing: To track which affiliate links embedded on our website were used by our visitors. Legal basis: Consent, Art. 6 para. 1 lit. a GDPR, performance of a contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR. Options for revocation: You have the option to disable interest-based advertising by adjusting your settings at the following link: http://www.aboutads.info/choices. You can also prevent the storage of cookies by adjusting your browser settings. Cookies already set can be deleted at any time by you. We use the following affiliate service providers:
Travelpayouts Service provider: Go Travel Un Limited; Hong Kong/China Website: https://www.travelpayouts.com/ https://www.booking.com/affiliate-program/v2/index.de.html Privacy Policy: https://support.travelpayouts.com/hc/en-us/articles/360004121052/

Web analysis and statistics

To capture and statistically evaluate visitor traffic on our website, we use web analysis services. Such services capture data on, among other things, the website you arrived from to our website (known as referrer), which pages of our website you accessed, how long you visited our pages, and which interactions you made there. Additionally, data on the browser, computer system, and device type you used are collected. Furthermore, demographic information, such as age or gender, can be collected as pseudonymous values through such a service. Depending on the provider and if you have consented to the collection of your location data, such data can also be processed. To capture and store this data, the web analysis service we use typically sets a cookie on the end device you used, which also collects your assigned IP address. However, this IP address is shortened using an IP masking process so that it can no longer be assigned to your visit to our website. Furthermore, no clear data such as names or email addresses are stored. Neither we nor the service we use knows the identity of the visitors to our website. We would like to point out that depending on the country of origin of the service provider mentioned below, the data collected through the service can be transmitted and processed outside the European Union. In this case, there is a risk that the level of data protection required by the GDPR will not be met and that the enforcement of your rights may not occur or may only be difficult. Data affected:
  • Usage data (e.g., access times, clicked web pages)
  • Communication data (e.g., information about the device used, IP address).
Persons affected: Users of our online offers Purpose of processing: Measuring the reach, monitoring the success of campaigns, remarketing, as well as interest- and behavior-based marketing Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. Otherwise, we use the respective service due to our legitimate interest in analyzing the visitor traffic to our website to continuously improve the functions, offers, and user experience, Art. 6 para. 1 lit. f GDPR. We use the following web analysis services:
Google Analytics Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Headquarters within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland Website: https://marketingplatform.google.com/intl/de/about/analytics/ Privacy policy: https://policies.google.com/privacy?hl=de Opt-out option: If you do not want your data to be used by Google Analytics, you can install an opt-out plugin that will prevent your data from being collected on our website in the future. You can get this plugin here: https://tools.google.com/dlpage/gaoptout?hl=de

Content Services

We use certain services to be able to play out certain content or graphics (videos, images, music, fonts, maps) via our Internet presence. The services we use process the IP address assigned to you at the time of your visit to our Internet pages, as only in this way can the respective content be displayed in the browser you are using. In addition, the providers of these services can set further cookies on your device through which information about your usage behavior, your interests, the device and browser used by you, as well as the time and duration of your session can be collected. The providers regularly use this data for analysis, statistical and marketing purposes. In addition, this information can also be combined with information from other sources. This is particularly the case if you maintain an account with the service provider yourself and are logged in there during the session. We would like to point out that depending on the country of residence of the service provider named below, the data listed below may be transferred and processed on servers outside the European Union. In this case, there is a risk that the data protection level prescribed by the GDPR will not be observed and the enforcement of your rights may not or only be possible with difficulty. Affected data:
  • Usage data (e.g. access times, clicked web pages)
  • Communication data (e.g. information about the device used, IP address)
Affected persons: Users of our Internet presence Purpose of processing: Playing out our Internet pages, offering content, ensuring the operation of our Internet pages Legal basis: Consent via cookie consent banner, Art. 6 para. 1 lit. a GDPR, legitimate interests, Art. 6 para. 1 lit. f GDPR We use the following content services:
Google Maps We use Google Maps on our Internet presence. Google collects and processes the visitor’s IP address. When you visit a website on which Google Maps is integrated, your IP address and your location data (the latter usually not without your consent) will be transmitted to Google, regardless of whether you actually use Google Maps or are logged in to your Google account. Your IP address will be associated with your Google account if you are logged in there when visiting our Internet presence. Service provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Location in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Website: https://www.google.de/maps Privacy Policy: https://policies.google.com/privacy Opt-out option Opt-Out possibility: https://tools.google.com/dlpage/gaoptout?hl=de
Google Web Fonts With Google Web Fonts, we can integrate fonts (Web Fonts) into the design of our website and display them correctly in your browser when you visit our website. The Google Web Fonts are provided by the search engine Google. However, these web fonts are not loaded from Google servers, but are loaded locally from our servers. This means that no more data is transmitted to Google. Service provider of Google Web Fonts: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA Based in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Website: https://fonts.google.com/
YouTube We use components from YouTube on this website to embed videos on our web pages, so that they can be played through your internet browser when you visit our website. During your visit to our website, both YouTube and Google are informed about which page or subpage you have accessed, by transmitting your IP address to Google’s external servers in the USA. This information is transmitted regardless of whether the displayed videos are actually viewed or clicked, or whether you are logged in to your YouTube or Google account. This information is collected and assigned to your Google account if you are logged in when you access our website. Service provider: YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA Website: https://www.youtube.com/ Privacy policy: https://policies.google.com/privacy Opt-out option: https://tools.google.com/dlpage/gaoptout?hl=de

Security measures

We also take technical and organizational security measures in accordance with the state of the art to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or total loss, destruction or unauthorized access by third parties.

Up-to-dateness and amendment of this data protection declaration

This data protection declaration is currently valid and has the status of June 2022. Due to changed legal or official requirements, it may become necessary to adapt this data protection declaration. This data protection declaration was created with the help of the data protection generator from SOS Recht. SOS Recht is an offer of Mueller.legal Rechtsanwälte Partnerschaft based in Berlin.